Dear Lisbon - Gallery House

We thoroughly enjoyed our visit. The staff were incredibly professional at all points, and were extremely accommodating to our every need (welcome drink, early check-out and flexible breakfast, etc). The room was fabulous and exactly what we were hoping for - the AC was great, as was the WiFi. The room we had was silent at night, and the bed was very comfy. The breakfast was also super - there was plenty of choice, and it varied each day which was a change from other hotels we have stayed at. Towels were provided as well as all bedding, and the room was thoroughly cleaned before our stay and tidied during it. The terrace in our room was lovely to sit out on in the evening, and the reception and entrance rooms were very welcoming (and brilliantly decorated). The hotel strives for perfection, and for our week-long stay it definitely achieved it. We would like to thank the staff for their amazing service before, during and after our stay. We would definitely recommend this hotel, and will be sure to stay here if we return to Lisbon. Muito obrigado!

Great stay. Location was walkable to a lot of the attractions (within 0-2 miles), bars, and restaurants. We were greeted with a welcome drink (glass of white wine and pastel de nata) and friendly faces. This was at the end of our trip so it was a great way to end our tour of the country.

Marvellous hotel with brilliant staff, great breakfast and great location. The room was spacious, beautifully decorated and had all the facilities you could need. All the staff was very efficient and friendly, going above and beyond to help, and making my birthday extra special with a surprise treat. The breakfast had everything you could want, fresh and delicious food, great coffee and daily changes of menu. The location was brilliant, on a nice street in the city centre, we could walk everywhere we needed to be from there. Overall we had a wonderful experience that we'd recommend to anyone.

The personal care and attention by the staff were outstanding. Cristina, at the front desk, set up reservations for me at a local restaurant and gave wonderful suggestions of places to visit and directions. I really enjoyed the walkability of the surrounding neighborhood and nearby cafes, restaurants, and grocery stores. The tram is right outside of the door and makes transportation easy and convenient. My room which had a single bed was big, roomy, and comfortable.

Breakfast was delightful and a great way to start everyday. The hotel also has fruit-infused water and pastries in the lobby, which was lovely after a long day out exploring. The staff were very helpful and they were so accommodating when we arrived close to midnight after our flight was delayed. The room was very spacious, the bed was big and so comfortable, and daily housekeeping was great. There was a beautiful balcony and the hotel itself felt unique.