Dear Lisbon - Gallery House

Great location to walk into the city centre. All the hospitality team were lovely, professional and very helpful. No issue to recommend or. sort reservations for restaurants, give helpful hints and directions or just chat about the experience of our trip. Even though we had a delayed arrival, everything was checked by email with us on the way by JP, who also helped us relax upon arrival with coffee or wine. Breakfast was fresh and tasty. On leaving day they kindly let us leave our bags and we returned to pick them up on the way to the airport.

Thank you to all of the kind and friendly staff at Dear Lisbon Gallery House for making our first night in Lisbon so wonderful! They went out of their way to help us with storing our things when we arrived early and also after we checked out and had to go pick up our car. We were travelling with our road bikes and so kindly accommodated us with the most beautiful space to rebuild our bikes. The room was very comfortable, as was the bed, and everything was super clean! Thank you to the lovely housekeeper who found my bracelet and put it aside for me- it is a very special gift and I am so grateful it was found! Last, the breakfast was DELICIOUS!! I highly recommend to anyone looking for a charming place with top notch hospitality in an excellent location!

Lovely hotel. The staff went above and beyond to make our stay comfortable and enjoyable. Even when we returned for two extra nights because our flight was cancelled they were welcoming. Big shout out to Tessa, Jaao Paulo and Jaao for being so helpful and friendly. Breakfast was very good with lots of choice. Our first rooms were large and comfortable and our second rooms were up in the attic, smaller but with balconies and a glimpse of the Tagus. The 28E tram trundles right past the hotel and we never tired of seeing them go by. Great location with lots of restaurants within easy walking distance.

Everything was perfect. We travel monthly for many years now, for work and leisure and this was the first hotel where we were so positively surprised. The friendliness of the staff was exceptional, the cozy atmosphere and environment must be mentioned too. The personal greetings and small welcoming details, the very comfortable bed, good use of space and high value of products offered made our stay special. We have booked so many highly priced places but never had such a good experience like at this place. Best hotel experience in Europe so far.

From the moment we arrived, the service was exceptional. The team greeted us warmly on arrival with a complimentary drink, they were helpful with restaurant and sightseeing recommendations. We went for my partner's birthday and they arranged a cake without me mentioning anything. We were upgraded to a larger room with a really comfy bed. The hotel is centrally located, with lots of great restaurants, coffee shops, bars around and a short walk to the water. The tram stops outside the hotel too. The team stored our luggage on our last night as we were travelling later in the day after check out.